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| Baby Nurse |
- An registered nurse who's experienced with working with families and specializes in early childhood development.
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| Body Guard |
- Security personal hired to protect and safeguard estates, the family, and property while traveling, driving to work, or assigned to an individual child/adult.
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| Butler |
- Oversees the household staff usually of one residence.
- Knowledge of high social etiquette and formal service.
- Knowledge of proper maintenance for fine dining equipment.
- Receives guests at the door and supervises the reception of visitors.
- May double as a House Manager.
- Assists with staff training and organizes the duties and schedule of domestic staff.
- May assist or be charged with keeping the household budgets and inventory supplies.
- May schedule and oversee household maintenance and other constructive duties.
- May assist with household content inventory list maintenance for insurance and investments.
- Assists with household and family security measures.
- Oversees family packing and travel preparations.
- Assists with planning and organizing parties and events in the home.
- Answers resident telephone calls.
- Oversees and participates in proper table settings and entertainment prep.
- Serves meals and drinks and performs wait services related thereto.
- Knowledgeable about wines and spirits and oversees the wine cellar and liqueur inventory.
- May also serve as personal valet to the household and/or gentleman of the house.
- Performs light housekeeping duties.
- Liaison with other staff as needed, i.e., aircraft personnel, chauffeurs, yacht personnel, and employees from other households within the family, and corporate office staff.
- Works closely with the Estate Manager or Major Domo or House Manager and Personal Assistants.
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| Chauffeur |
- Professional individual/family driver, drives to events and waits outside for the party, should be on call most of the time, perfect driver's record.
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| Companion |
- Full time companion who takes care of the elderly. Walks, lunch, games.
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| Domestic Couple |
- Domestic couples can range from high end experience where one or both is capable of managing multiple properties to those who prefer, by nature or experience, to just clean and cook. Most couples are married couples in traditional roles of the woman caring for the interior of the home and the man performing indoor/outdoor maintenance and grounds keeping and some chauffeuring. Many large estates are run by one couple. Both are experienced with formal household functions and the operations of an estate.
- Light landscaping and yard work, household maintenance and related tasks include general housekeeping, cooking and homemaker tasks.
- Oversee contract labor.
- If household staff is limited, the couple may also assume the duties of other staff positions such as a butler or estate manager.
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| Elderly Care Giver |
- Light house keeping, shopping, making appointments, accompanying during luncheons, dinners, and travel.
- The employee might be asked to cook, handle hygiene and even read to their employer.
- The Position will most often be live-in for the comfort and safety of their employer.
- If twenty-four hour care is needed then two companions might be required for alternating shifts.
- Nursing care is an addition to the companion since they are usually brought in for healthcare reasons.
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| Governess |
- Governesses have formal education and usually have at least four years of high-level formal experience working with a family. Formal education may include childhood development, child psychology, teaching, nursing, and/or credentials and certification from an established, accredited and highly recognized Nanny institution.
- Full charge over childcare
- Plan developmental and play-time activities
- Order school uniforms
- Maintain school schedules and schedules children's activities
- Maintain contact database relative to children's school, playmates, activities, medical, etc.
- Schedule extracurricular activities and secure professional instructors relative thereto, example, would research and secure the appropriate piano instructor
- Infant specialist
- Bathe, feed and dress the children
- Oversee the clothing wardrobe and seasonal selection
- Pack and prepare children for trips
- Maintain their bedrooms and play rooms
- Maintain computer and audio/visual equipment
- Maintain children's library and video collections
- Wash children's clothes and does light tailoring
- Oversee social and etiquette training
- Transports the children to and from activities
- Has current knowledge of latest educational tools and subjects
- Assists with safety measures
- Purchase children's gifts, school supplies and other necessities
- Confidant to parents about children's educational and social development
- Prepare all paperwork relative to school enrollment and activity requirements
- Tutor the children with homework
- Coordinate and design children's menu with Chef or Cook
- Prepare children's meals as needed
- Travel is required at a moment's notice
- Full-time, on-call position
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| House Manager |
Many candidates are formally trained at elite programs have worked in the hotel/resort industry and/or have serviced large estates. Duties include:
- Oversees the household staff usually of one residence.
- Knowledge of high social etiquette and formal service.
- Knowledge of proper maintenance for fine dining equipment.
- Receives guests at the door and supervises the reception of visitors.
- May double as a House Manager.
- Assists with staff training and organizes the duties and schedule of domestic staff.
- May assist or be charged with keeping the household budgets and inventory supplies.
- May schedule and oversee household maintenance and other constructive duties.
- May assist with household content inventory list maintenance for insurance and investments.
- Assists with household and family security measures.
- Oversees family packing and travel preparations.
- Assists with planning and organizing parties and events in the home.
- Answers resident telephone calls.
- Oversees and participates in proper table settings and entertainment prep.
- Serves meals and drinks and performs wait services related thereto.
- Knowledgeable about wines and spirits and oversees the wine cellar and liqueur inventory.
- May also serve as personal valet to the household and/or gentleman of the house.
- Performs light housekeeping duties.
- Liaison with other staff as needed, i.e., aircraft personnel, chauffeurs, yacht personnel, and employees from other households within the family, and corporate office staff.
- Works closely with the Estate Manager or Major Domo or House Manager and Personal Assistants.
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| Housekeeper |
The Housekeeper is responsible for the overall cleanliness and maintenance of the home. There may be a ranking order such as Executive Housekeeper, and then house servants that housekeep and report directly to that manager. Duties of a Housekeeper may include:
- Thorough disinfecting and cleaning of entire house.
- Dust surfaces and polish woods.
- Careful cleaning maintenance of antiques and other fine craft work.
- Cleans specific to manufacturer's suggested methods.
- Vacuum and wax floors.
- Proper maintenance of rugs and carpeting.
- Turn down beds in the evening.
- Maintain household cleaning product inventory.
- Report need for major contractor cleaning such as blinds, windows or carpeting.
- Make beds and straighten bedrooms.
- Schedule of linen changes.
- Inventory of linens and proper care.
- Care for furniture fabrics, drapes and such.
- May do laundry, ironing and light tailoring. (if no Laundress)
- Care for fine silver, china and other precious service utensils and dining ware.
- Runs errands as necessary.
- Keeps outdoor social areas clean.
- May assist with meal serving and preparation for social functions.
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| Language & Other Educational Tutors |
- Years of teaching/tutoring experience, home school teachers, language and other subjects.
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| Nanny |
- The Nanny's role is similar to the Governess, but may not have a formal education or be able to serve as a tutor. Many nannies serve as house manager or personal assistant to the employer. (see Governess)
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| Personal Assistant/Social Secretary |
Excellent computer literacy, at least two years experience as an executive/personal assistant to a senior officer and at least one year in the home is desirable. Must be very comfortable attending to personal tasks. Must be resourceful and able to maintain grace under pressure. Must be familiar with social and business etiquette and have excellent communication and interpersonal skills. Duties of a Social Secretary/Personal Assistant include:
- Manage and maintain in-home business office.
- Calendar social events.
- Maintain household calendars and coordinate with business office calendars.
- Liaison with executive office assistant.
- Schedule all appointments and oversee and prepare Lady and Gentleman.
- Accounts payable, expense reports and coordinate with business accountant.
- Legal administration of household with attorneys.
- Prepare and write correspondence.
- Receive and open mail.
- Handle document flow and organize files.
- Project management.
- Follow-through on personal tasks on behalf of Lady and Gentleman.
- Liaison with Estate Managers, Butlers and other managerial personnel.
- Sometimes serves as co-house manager.
- Event and social planning.
- Meeting and conference coordination.
- Research tasks.
- Oversee philanthropic activities.
- Handwrite "Thank you" letters and notes.
- Travel arrangements and all logistics related thereto.
- Liaison with all consultants.
- Computerize all household inventory lists.
- Maintain all household paper and computer files.
- Maintain computer and office equipment.
- Order office supplies.
- Database Management.
- Maintain private rolodex and contact databases.
- Schedule holiday mailings.
- Oversee development and list maintenance of social invitations.
- Liaison with contractors, interior decorators.
- Media and public relations.
- Assist with security measures.
- Personal errands.
- Maintain all health insurance records.
- Available to travel.
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| Personal Chef/Cook |
Personal Chefs
- Manage and direct kitchen operations.
- Plan and prepare specific menus and special meals per the family's request.
- Prepare household staff meals.
- Design menus for social events and parties in home and participates in the selection of a caterer for major functions.
- Oversee the presentation and serving of food.
- Oversee food preparation and directs Cook.
- Order groceries and oversees the maintenance and inventory of kitchen and cooking supplies.
- Oversee the cleanliness of the kitchen.
- Work closely with the Butler, House Manager or Major Domo and Nanny or Governess.
- May also train cook to prepare routine dishes.
Personal Cooks
- Similar to a Chef except may not have formal training.
- Will have extensive formal cooking experience.
- Familiar with standard dishes and food preparation for large meals.
- Able to create and design menus specific to family needs.
- Works closely with Chef.
- Coordinates with Nanny and/or Governess for children's menus.
- Orders groceries and oversees the maintenance and inventory of kitchen and cooking supplies.
- Keeps the cleanliness of the kitchen.
- Helps to prepare meals for the staff.
- Works with the Chef, Butler, House Manager or Major Domo and Nanny or Governess.
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